Eriksons Timeline Essay Example for Free

Eriksons Timeline Essay According to Erikson, there are eight stages of life. They are infancy, early childhood, childhood (play age), childhood (school age), adolescents and young adulthood. I just turned 34 this month and I know psychologically that I am in the adulthood portion of my life. Over the years I have caught myself asking questions like; who am I? And how do I fit myself into society? I would say over 10 years ago I began the sixth stage of my life, intimacy versus isolation. When I finished high school I thought I found that special person until I noticed that we became different people. I wanted more out of someone to be able to date and be able to fall in love with the right person. The relationship between the two stages is complex and many people define themselves through intimate relationships with others; and other proper sequence of the stages can be reversed in many people. Woman in the society traditionally exemplified a merging of intimacy and identify issues such as woman identify being defined by her intimate relationships. Sometimes it can be hard to separate the differences between the development of intimate relationships and adult itself. Erikson believes that a person is unable to be truly intimate with others until he or she has made progress with addressing their own identity. Marcia’s, the researcher for identity status, developed a similar idea with addressing their own identity. Macias also developed an idea designed to determine the quality of intimacy in a persons life. A person answered several questions about dating, friendship, and interpersonal he or she commitments may be classified into four categories; Intimate-works at developing mutual personal relationships, has several close friends, involved in a committed love relationship, and is able to express both affectionate and angry feelings in the relationship. Pre-intimate- is a person who has dated but is involved in a committed love relationship, is aware of the possibilities of relating intimately with others, and feels conflicted about commitment and love relationships. Stereotyped- constricted and immature person who has not gone beyond superficial dating relationships, has several friends but they lack significant depth, and he/she dates regularly but does not get involved. Isolated- lacks endurance personal relationships, rarely dates and the person tend to be anxious and immature lacking assertiveness and social skills. If I were to do a test on myself I would say that I am a very mature person who knows what she wants in life because when I am with a person I am very committed and try my hardest to make things work. I would never cheat or do anything to hurt the person that I am with. I dont have any problems expressing my feelings to my partner. I have a friend who refuses to be in a relationship. I feel that she still has a lot of growing up to do and she enjoys playing with other peoples feelings. These people don’t know what love is yet and might not ever open that page for someone else. As for me I know what love is and what it takes to have a good solid relationship. References: McAdams, (2006) The person: A new introduction to personality psychology (4th ed.) Hoboken NJ: John Wiley Sons.

Features of a Healthy Individual

Features of a Healthy Individual Part A is Read the Nutrition and Diet science box (provided in the attachment, page 21) summarize the main points in your own words (approximately 100 words). Part A The healthy diet can be subdivided into different functional components. There are those that comprise the major elements vital for the respiratory processes, such as carbohydrates and fats, and the proteins which are largely responsible for physical bodily maintenance. Carbohydrates provide the major energy elements with simple carbohydrates being easily assimilated into the blood stream and thereby into the respiratory pathway of the cell, and the complex carbohydrates being more resistant to digestive processes and thereby providing a longer term energy substrate. Fats also provide energy with unsaturated fats being a more healthy option than saturated ones. Vitamins and minerals are required in milligram quantities and facilitate vital specific metabolic processes in the body. Vitamins are categorised into water and fat soluble varieties Part B is using examples from Chapter 3, (provided in the attachment chapter 3 is on page 35) describe some psychological factors that are influences on the health of the individual (approximately 600 words.) Part B The health of an individual is the sum total of many disparate processes. Some of these processes can be influenced by the behaviour of the individual and this, in turn, is capable of being determined or modified by the beliefs, emotions and cognitive state of the individual as well as the environment. (Finlay L et al. 2005). Other factors are largely immutable such as the individual’s genetic make up which is determined at birth and despite recent advances in the field of gene therapy, is largely unchangeable. Personal choices are subject to many internal and external factors. If one considers alcohol as an illustrative example then clearly the level of alcohol intake of an individual is ultimately a matter of personal choice, but this can be influenced by belief systems which, in turn, can be modified by social pressures and other factors in the environment. Belief systems can be overridden or modified by compulsion or craving. A person may find that they drink alcohol when under social pressure such as being in a group when everyone else is drinking, but equally may not drink when they are alone. Alcohol has the added complicating effect that it directly affects a person’s state of mind (and therefore actions) in a variety of complex ways. It initially disinhibits a person but then, in higher doses, causes confusion and suppression of higher mental functions. Factors that were relevant in a sober state are not necessarily valid when significant amounts of alcohol have been drunk. A person may have the knowledge and belief that two drinks in an evening are sufficient for their perceived needs, but when they have had those two drinks, factors such as social pressure, a desire for tension release or relaxation, or perhaps a reduction of inhibitory thoughts, may culminate in an increased desire for more alcohol. This can be a vicious circle to the point where the toxic effects of alcohol become apparent . (Cheng A T A et al. 2004) There is a large body of evidence which details the effects of the misuse of alcohol on the body. Heart, liver and neurological problems are the commonest sequelae. The development of such complications may prove to be an additional factor in a person’s decision to change their lifestyle. The development of obvious heart or liver disease, which impacts on an individual’s quality of life, may prove to be a catalyst in modifying their drinking habits. Some individuals may have an â€Å"addictive personality†. While there is controversy about the actual definition of this trait, there seems little doubt that it exists. Such â€Å"addictive† people are far more likely to overindulge or persist in habitual or obsessive patterns of behaviour and drinking alcohol is an area where such patterns have been identified and observed. (Echeburua E et al. 2005) Genetic factors have been implicated (but not proved) in this addictive personality. Genetic factors have also been positively implicated in the variation of effect that alcohol has on the body. Some people appear to have greater tolerance to the effects of alcohol than others. This, in part, is due to genetically determined variations in the ability of their bodies to metabolise alcohol. (Wall T et al. 2003) These are some of psychological factors which seem to be generally accepted as being relevant in considerations of alcohol. There are clearly a great many other elements, as demonstrable risk factors include a higher risk of habituation in adolescents and adult men, particularly those with a family history of alcohol addiction, unemployment, marital problems, lower educational level certain ethnicities and cultural attachments. The exact causes of these associations is not clear and is likely to be a complex interaction of many factors, but most authorities agree that psychological factors are amongst the strongest influences on the desire to take alcohol. (Hawkins J D et al. 1997) References Cheng A T A, Gau S F, Chen T H H, Chang J C, Chang Y T (2004) A 4-Year Longitudinal Study on Risk Factors for Alcoholism. Arch Gen Psychiatry, February 1, 2004; 61( 2): 184 191. Echeburua E, Bravo De Medinar R, Aizpiri E (2005) ALCOHOLISM AND PERSONALITY DISORDERS: AN EXPLORATORY STUDY. Alcohol and Alcoholism 2005 40 (4): 323 326 Finlay, L., Pearson, C. and Ram S. (2005) Understanding health, Milton Keynes, The Open University Hawkins J D, Graham J W, Maguin E, Abbott R, Hill K G, Catalano R F. (1997) Exploring the effects of age of alcohol use initiation and psychosocial risk factors on subsequent alcohol misuse. J Stud Alcohol. 1997; 58 : 280 290 Jung J (2001) The Psychology of Alcohol and Other Drugs. A Research Perspective. Alcohol and Alcoholism Vol. 38, No. 1, pp. 98 99, 2003 Wall T L, Carr L G, Ehlers C L (2003) Protective Association of Genetic Variation in Alcohol Dehydrogenase With Alcohol Dependence. Am J Psychiatry 160 : 41 46, January 2003 ############################################################## 26.9.08 Word count 1,023 PDG

The Global Leadership of Carlos Ghosn at Nissan Essay -- Business Niss

The Global Leadership of Carlos Ghosn at Nissan In 1999, the Nissan was suffering under a decade of decline and unprofitability, in fact the company was on the verge of bankruptcy, with continuous loses for the past eight years resulting in debts of approx. $22 billion. Elements impacting Nissan’s performance prior to the global alliance with Renault Internal factors: Emphasis on short-term market share growth instead of a long term success strategy; Advanced engineering and technology, plant productivity, quality management. However, less attention was given to design and innovation, on the assumption that consumers were looking for quality and safety. This implies a lack of knowledge of the market, consumer’s changing tastes, and showed that Nissan management did not pay too much attention to what competition was doing. External factors: The devaluation of yen from 100 to 90 yen for a US dollar; Moody’s and Standard & Poors’s rating agencies announced in 1999 that Nissan would be lowered from investment grade to junk unless it could not get any financial support. Both formal and informal internal procedural Nissan norms, as well as Japanese cultural norms were holding the company back. Through keiretsu investments Nissan management believed would foster loyalty and cooperation between members of the value chain, hence they invested in real estate and suppliers’ companies. 4 billion US dollars were invested in stock shares of other companies as part of keiretsu philosophy. Nissan Company strategic alliance with French auto car manufacturer Renault was mutually beneficial for both companies, each of them expanding portfolio and becoming more competitive in the context of globalized mature automobile market. With Renault assuming a stake of 36.8% at Nissan, the latter would retain its investment grade status. The alliance enabled Renault to penetrate and expand in international markets that it was looking for - Asia and North America. In turn, Nissan would gain market share in South America. The Japanese car manufacturer agreed to the Global Alliance Agreement in March 1991, provided it would keep the company’s name, the Nissan Board of Directors would select the CEO, and it would also be responsible for implementing the company’s revival plan. The Renault alliance with Nissan injected the needed cash and revolutionized the stagnated ... ...tomakers with an 11.1% operating profit margin and more than 21% ROIC . A future customer-focused plan, Quality 3-3-3 is to be implemented as of 2005, with emphasis on three categories of quality: product attractiveness, product initial quality and reliability, and sales & service quality. The key success factors of the Nissan turnaround were: 1. Vision. The meaningful progress achieved was due to the vision that Ghosn successfully shared at all levels of the company that was clear and adopted. 2. Strategy. Management’s responsibility was to define the business strategy, and make sure it is deployed at every level of the company; everybody knew what was the contribution that was expected from him or from her for the company. 3.  Ã‚  Ã‚  Ã‚  Ã‚  The people committed to the turnaround from the top: personal commitment, team commitment coming from the top down. For sure the changes were not easy to implement, but the clear vision brought that people were motivated to bring to life, and the results that showed off rapidly, gave Ghosn credibility, making people feel safe about the company. The vision, strategy, commitment and results guaranteed the success of Nissan’s turnaround.

The Theme of Love in Poetry :: Love Poems Poets Poetry Essays

The Theme of Love in Poetry For this essay I am going to read and analyse three poems on the theme of love: "Cousin Kate" by Christina Rossetti, "Goodbye" by Anna Landucci, and "The Library of Love" by John Citizen. The three poems are set in different times and show the difference of attitude of love between time periods. In Victorian time the topic of love was very private and was not shown in public. Today's' society is totally different where people will show their love to one another anywhere and freely talk about it to their friends. Although love in society has changed, love has always been discussed in arts such as literature and poems emphasising how important love is to mankind. "Cousin Kate" by Christina Rossetti. This poem is the oldest of the three being discussed. It was written in 1862. The poem is about a poor cottage maiden who was in love with the local Lord, became pregnant to him but was cast aside when he married her cousin Kate instead. Her love for the Lord was full of joy at first but when he rejected her all sorts of emotions were released. Hurt, anger, jealousy, regret, shame, and finally pride are all expressed in this poem. The whole poem is written as a reflection of the girl's life. Love changed her life completely. As it was written in 1862 it had more of an effect on her life than if the same thing happened today. She would have been sneered upon for having had sex outside marriage and been sure that no other man would marry her. The girl in the poem sees how she was influenced by the Lord's power. She saw him as a very special man as in, "Why did a Great Lord find me out?" The word "great" suggests she saw him as a superior person. If he were a commoner without the Lord's wealth and power I think the circumstances would have been different. As the poem goes on it shows that she had become aware of the fact that the Lord took advantage of her. This can be shown in, ""He lured me to his palace home." The verb "lured" suggests she was led into a trap like an animal and "palace home" indicates the seduction of wealth again. The use of alliteration and repetition in the text, "To lead a shameless, shameful life," emphasises that the Lord gets away with a lot because of his sex, wealth and power. The girl realises her mistakes. She realises that the Lord was just using her and had no permanent relationship on his mind.

Abraham Lincoln Essays -- essays research papers fc

  Ã‚  Ã‚  Ã‚  Ã‚  Abraham Lincoln was born in a log cabin located in Hodgenville Kentucky on the twelfth of February in the year of 1809. His parents were Thomas and Nancy Hanks Lincoln. Lincoln had one older sister (Sarah) who was born in 1807. Three years after Abraham was born, his mother gave birth to a baby boy they named Thomas. The family was faced with devastating turmoil when Thomas died while he was still an infant. When Abe was nine years old he was kicked in the head by a horse, which caused his family to believe him to be dead. He survived, but his mother died a few months later of milk sickness. Thomas, Abraham’s father, remarried one year later to a young woman named Sarah Bush Johnston. Sarah was a widow who had three children of her own. Abe became extremely fond of his step mother and developed a great deal of affection towards her. In the years 1820-1822 Lincoln briefly attends school. In 1824 Lincoln began to plow and plant for his neighbors. During the f all and winter seasons he would attend school. Lincoln constantly borrowed books and read during any opportunity possible. On January twentieth of the year 1828 Sarah, Abe’s sister, passes away during childbirth. Three months later Lincoln takes his first trip to New Orleans on a flatboat caring farm produce. During this trip Abe experiences a slave auction and is attacked by seven black men attempting to rob him. In March of 1830 Abraham and his family move to Illinois, a two hundred mile journey, and settle along the Sangamon River. Once again Abraham Lincoln’s father moves, but this time Abe ventures to New Salem, Illinois. He remained there working as a clerk in the village store. The owner of the store also allowed Lincoln to sleep in the back. While in New Salem, Lincoln also began to participate in a local debating society. Two years after his family had moved to Illinois Lincoln found himself as the candidate for the Illinois General Assembly. He enlists in the Black Hawk war one month later. He was elected Captain of his rifle company, but was forced to reenlist as a private after that company was disbanded. During his three months of service he never fought in a battle. On August sixth he lost the election for the Illinois General Assembly. Lincoln was hit with another blow when the store that he worked at went out of business. He and his partner, William Berry, deci... ...an Cousin†, John Wilkes Booth shoots Lincoln in the head shortly after 10:00p.m on April 14, 1865. At 7:22 the next morning the sixteenth president of the United States was pronounced dead. His assassin was shot and killed in a tobacco barn eleven days later, never being put on trial. On May fourth, 1865 Abraham Lincoln was laid to rest in Oak Ridge Cemetery, located near Springfield, Illinois. Although Lincoln was not alive to see it, Congress passed the Thirteenth Amendment to the United States Constitution on January 31, 1865 that abolished slavery. Bibliography http://www.whitehouse.gov/history/presidents/al16.html http://showcase.netins.net/web/creative/lincoln.html http://members.aol.com/RVSNorton/Lincoln2.html http://www.historyplace.com/lincoln/ http://www.siec.k12.in.us/~west/proj/lincoln/ Dilorenzo, Thomas J. The Real Lincoln: A New Look at Abraham Lincoln, His Agenda, and an Unnecessary War. Prima Publishing; March 26, 2002. Miller, William Lee. Lincoln's Virtues: An Ethical Biography. Knopf publishing; January 15, 2002. Senzell, Sally Isaacs. America in the Time of Abraham Lincoln: The Story of Our Nation. Heineman Library; January 2001.

Coca cola marketing strategies Essay

1.1  Marketing management Marketing is about meeting needs of target markets profitably. The key to professional marketing is to understand their customers’ real needs and meet them better than any competitor can. 1.1:DEFINITION OF MARKETING : Marketing is a social process by which individuals and groups obtain what they need and want through creating and exchanging products and values with others. (Philip Kotler) Marketing is the analysis, planning, implementation, and control of carefully formulated programs designed to bring about voluntary exchanges of values with target markets for the purpose of achieving organizational objectives. It relies heavily on designing the organization’s offering in terms of the target markets’ needs and desires, and on using effective pricing, communication, and distribution to inform, motivate, and service the markets. (Philip Kotler) Definition of American Marketing Association: Marketing (Management) is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational goals. Marketing management has the task of influencing the level, timing, and composition of demand in a way that help the organization achieve its objectives. Marketing management is essentially demand management. Marketing managers manage demand by carrying out marketing research, planning, implementation and control. Within marketing planning, marketers must make decisions on target markets, market positioning, product development, pricing, distribution channels, physical distribution, communication, and promotion. Marketing work in the customer market is formally carried out by sales managers, salespeople, advertising and promotion manages, marketing researchers, customer service managers, product and brand managers, market and industry managers, and the marketing vice-president KEY POINTS: a) Managerial Process involving analysis, planning and control. (The view of marketing as social process is not of interest to us as managers) b) Carefully formulated programs and not just random actions. (A charity organization sending volunteers out to collect money – this is not marketing, it is selling) c) Voluntary exchange of values; no use of force or coercion. Offer benefits. (A Museum, seeking members, tries to design a set of benefits that are appealing to potential members.) d) Selection of Target Markets rather than a quixotic attempt to win every market and be all things to all men. e) Purpose of marketing is to achieve Organizational Objectives. For commercial Sector it is profit. For non-commercial sector, the objective is different and must be specified clearly. Market : A market consists of all the potential customers sharing a particular need or want who might be willing and able to engage in exchange to satisfy that need or want. Marketers: When one party is more actively seeking an exchange than the other party, we call the first party a marketer and the second party a prospect. A marketer is someone seeking one or more prospects who might engage in an exchange of values. A prospect is someone whom the marketer identifies as potentially willing and able to engage in an exchange of values. Marketers do not create needs. Marketers influence wants. Marketers influence demand by making the product appropriate, attractive, affordable, and easily available to target consumers. They also communicate their offering to prospects. Society influences wants. People living in different societies prefer different types of food items, different types of apparel and even different types of jewellery. A product is anything that can be offered to satisfy a need or want. Offering and solution are synonyms to the product in marketing context. A product or offering can consist of as many as three components: physical good(s), service(s), and idea(s). Value is the consumer’s estimate of the product’s overall capacity to satisfy his or her needs. Marketers offer value to a consumer when the satisfaction of customer’s requirements takes place at the lowest possible cost of acquisition, ownership, and use. Marketing management: Marketing management takes place when at least one party to a potential exchange thinks about the means of achieving desired responses from other parties. The Marketing Concept The marketing concept holds that the key to achieving organizational goals consists of being more effective than competitors in integrating marketing activities toward determining and satisfying the needs and wants of target markets. The marketing concept rests on four pillars: target market, customer needs, integrated marketing, and profitability. Target market No company can operate in every market and satisfy every need. Nor can it always do a good job within one broad market. Customer needs Some marketers draw a distinction between responsive marketing and creative marketing. A responsive marketer finds a stated need and fills it. A creative marketer discovers and produces solutions that customer did not ask for but to which they enthusiastically respond. Integrated Marketing When all the company’s department’s work together to serve the customer’s interests, the result is integrated marketing. Integrated marketing takes on two levels. First, the various marketing functions-sales force, advertising, product management, marketing research, and so on – must work together. Second must be well coordinated with other company departments. The company is doing proper marketing only when all employees appreciate their impact on customer satisfaction. To foster teamwork among all departments, the company carries out internal marketing as well as external marketing. External marketing is marketing directed at people outside the company. Internal marketing is the task of successfully hiring, training, and motivating employees who want to serve the customers well. In fact internal marketing must precede external marketing. It makes no sense to promise excellent service before the company’s staff is ready to provide excellent service. Profitability The ultimate purpose of the marketing concept is to help organizations achieve their goals. In the case of private firms, the major goal is profit. Marketing managers have to provide value to the customer and profits to the organization. Marketing managers have to evaluate the profitability of all alternative marketing strategies and decisions and choose most profitable decisions for long-term survival and growth of the firm. Marketing Concept of Coca cola: The basic proposition of Coke’s business is simple, solid and timeless. When Coca cola bring refreshment, value, joy and fun to their stakeholders, then they successfully nurture and protect their brands, particularly Coca-Cola that is the key to fulfilling our ultimate obligation to provide consistently attractive returns to the owners of our business. Target market Coke’s commercials basically based on young generation it is the target market of coke because they want to represent Coke with the youth and energy but they also consider about the old people they then as a co-target market. Major segments Major segments are basically those people who take this drink daily and those areas where the demand is higher than the other areas. There are so many people who take this drink daily and those people who take weekly and those who take this drink daily and those people who take weekly and those who take less often are always there as well. So, their basic segments are those people who take this drink regularly. Factor affecting sales There are so many factors, which affects the sale of coke. Here we are discussing three major factors which effects coke. Per capita income Competitors Weather Per capita income- First we will discuss about â€Å"Per capital income†. This is major factor that affects the sale of this soft drink. Because which every passing year budgets are becoming very strict and tight in order to purchase things. So the disposable incomes of the people are coming down. They spend heavily on rents, utilities, and basic necessities and after that when they get extra money they think about this soft drink. So the decreasing per capital income effects badly in selling and production of this soft drink. Competitors- Coke’s major competitor is â€Å"PEPSI† and there is no hesitation to say this because, everyone knows that and all the other cold drinks, water, coffee, tea is the competitors. Weather- Weather is the third major factor in effecting the Coke’s selling. In underdevelopment market so the coke’s consumption in summers is 60% and in winters is 40%. Major Customers Need: First of all the majority don’t care that what they are going to have. In other words, they don’t care before drinking that whether it is â€Å"Pepsi† or Coke. They don’t actually differentiate between these two brands in order to their tastes. Consumers basically drink what they get. They believe on â€Å"What Cold they sold†. Consumer’s availability in brands is basically works like Push availability Pull Consumer demand For this reason, Coca-Cola has provided their coolers & freezers in the market. They have maximum number of coolers and freezers in the market. They provide this infrastructure free of cost just to provide child coke to their consumer, which they want to be purchases. The salesman & Mechanics regularly visit all the shops where coke has its infrastructure to check that either it is in proper condition or not, if not then they immediately change or repair it. 1.2 TOPIC RELATED CONCEPTS 1.2.1FLAVOURS OF CANS AVAILABE IN INDIA The Coca-Cola company offers almost all its carbonated drinks in the form of cans for the convenience of the customers both in product satisfaction and pricing. The company is always looking to innovate and come up with , either complete new flavours or new form of cans. The following are available in cans in India. IN COLA SECTION Coca-cola, diet Coke and thumbs up are available in 330 ml priced at Rs.20 per can.Coca- Cola is the original cola, diet coke is introduced with less than 1 caloroie, and thumbs up is know for its strong fizzy taste and its cofident, mature and uniquely masculine attitude. This brand clearly seeks to separate the men from the boys. IN LEMON SECTION Lime n lemoni Limca can cast a tangy refreshing spell on anyone, any where. Limca has livd up to its promise of refreshment and has been the original thurst choice of millions of consumers for over 3 decades. Sprite, a global leader in the lemon lime category, is the second largest sparkling beverage brand in India. IN ORANGE SECTION Internationally, Fanta the ‘orange’ drink of the Coca-cola company, is seen as one of the favorite drinks since 1940’s. Fanta entered the Indian market in the year 1993. Over the years Fanta has occupied a strong market place and is identified as ‘The Fun Catalyst’. 1.2.2 AVAILABILITY OF FIT CANS Coca-Cola fit cans are available in 330ml quantity of various flavours such as Coke, Diet Coke, Thumbs up, Sprite, Limca priced at Rs.20 per can. Cans are mostly available in super markets, hypermarkets as customers prefer them to grab them while shopping or take away home. Chapter 2 METHODOLOGY OF STUDY 2.1 NEED OF THE STUDY To know the various strategies adopted by the company. To know the performance and effect of the schemes on retailers perception. This will help the company to give the new schemes in the peak seasons like in summer to increase sale of glass bottles and juice mobile bottles. 2.2OBJECTIVES OF STUDY The main objective of this Fit Cans project is to study the sale of cans in the market. To advertise the various products of the company. To find out the present sales status of Fit Cans i.e. Thumsup, Coke, Diet Coke, Sprite, Limca, Fanta, at the retail outlets in the area. To collect data from retailers for the analysis and to know the opportunities where there can be more sale. To ensure the availability and visibility of the product. 2.3SCOPE OF THE STUDY By this study company can know its sales. This study helps the company to know the actual sales and position of cans in the market. This study helps the company to modify its distribution strategy of the fit cans. The study helps to find out the problems faced by retailers & distributors. 2.3 SIGNIFICANCE OF THE STUDY This project is helpful to find out the sale trends of the coke products and its effect on consumer value and satisfaction. This study provides an insight to the company that what kind of strategy must be adopted in order to increase the sales and satisfaction o the consumer. This project directly deals with the interaction of different kind of retailers. 2.4 RESEARCH METHODOLOGY The research includes the study which was descriptive in nature. It basically aims about how Coca-Cola fit cans are doing in the market. The study includes two methods- (a)PRIMARY (b)SECONDARY Primary includes the following ways- †¢Observation †¢Survey The data was collected through a structured questionnaire. 2.5 Sampling plan Sampling unit: Owners of the retail outlets. Sampling size: 76 OUTLETS Population : 100 OUTLETS Sampling procedure: Simple Random sampling Chapter 3 INDUSTRY PROFILE AND ORGANISATION POFILE 3.1 BEVERAGE ITS CONCEPTUAL ANALYSES Definition of Beverage A drink, or beverage, is a liquid specifically prepared for human consumption. In addition to basic needs, beverages form part of the culture of human society. Types of Beverage Water Despite the fact that most beverages, including juice, soft drinks, and carbonated drinks, have some form of water in them; water itself is often not classified as a beverage, and the word beverage has been recurrently defined as not referring to water. Essential to the survival of all organisms, water has historically been an important and life-sustaining drink to humans. Excluding fat, water composes approximately 70% of the human body by mass. It is a crucial component of metabolic processes and serves as a solvent for many bodily solutes. Health authorities have historically suggested at least eight glasses, eight fluid ounces each, of water per day (64 fluid ounces, or 1.89 liters), and the British Dietetic Association recommends 1.8 litters. The United States Environmental Protection Agency has determined that the average adult actually ingests 2.0 liters per day. Alcoholic Beverages An alcoholic beverage is a drink containing ethanol, commonly known as alcohol, although in chemistry the definition of an alcohol includes many other compounds. Alcoholic beverages, such as wine, beer, and liquor have been part of human culture and development for 8,000 years. Non-alcohol Beverages Non-alcoholic beverages are drinks that would normally contain alcohol, such as beer and wine but are made with less than .5 percent alcohol by volume. The category includes drinks that have undergone an alcohol removal process such as non-alcoholic beers and de-alcoholized wines. Non-alcoholic Variants: a. Low alcohol beer b. Non-alcoholic wine c. Sparkling cider Soft Drinks The name â€Å"soft drink† specifies a lack of alcohol by way of contrast to the term â€Å"hard drink† and the term â€Å"drink†, the latter of which is nominally neutral but often carries connotations of alcoholic content. Beverages like colas, sparkling water, iced tea, lemonade, squash, and fruit punch are among the most common types of soft drinks, while hot chocolate, hot tea, coffee, milk, tap water, alcohol, and milkshakes do not fall into this classification. Many carbonated soft drinks are optionally available in versions sweetened with sugars or with non-caloric sweeteners. Hot Beverages Hot beverages, including infusions. Sometimes drunk chilled. Coffee-based Beverages Cappuccino Coffee Espresso Cafà © au lait Frappà © Flavored coffees (mocha etc.) Latte Hot Chocolate Hot Cider Mulled cider Tea-based Beverages Flavored teas (chai etc.) Green tea Pearl milk tea Tea Herbal Teas Roasted Grain Beverages Other: Some substances may either be called food or drink, or accordingly be eaten with a spoon or drunk, depending on solid ingredients in it and on how thick it is, and on preference: Soup Yogurt (Greenhalgh, Alison) 3.2 INDUSTRY PROFILE Industry Overview The soda drink and bottled water industry in the US includes about 3,000 companies that manufacture and distribute beverages, with combined annual US revenue of $70 billion. Coca-Cola and PepsiCo hold more than 50 percent of the market, following strong consolidation in the past decade. Only a few other companies have annual revenue above $500 million. Most are local or regional manufacturing and bottling operations with annual revenue under $100 million. Competitive Landscape Demand for non-alcoholic beverages is driven by consumer tastes and demographics. The profitability of individual companies depends on effective marketing. Large manufacturers have economies of scale in production and distribution, with average annual revenue per production worker close to $1 million. Small companies can compete by producing new products, catering to local tastes, or selling at lower prices. Products, Operations & Technology Nonalcoholic beverages include sodas (carbonated soft drinks, or CSD), bottled waters, juices, and a large variety of mixtures. Sodas account for about 60 percent of the market. The manufacture and distribution of most  national soda brands, including Coke and Pepsi, is a two-tiered process. The primary manufacturer produces flavored syrup called concentrate that is sold to local bottlers who manufacture and distribute the finished product. In a typical bottling operation, the flavored syrup, corn syrup (sugar), and filtered water are mixed in appropriate proportions, carbon dioxide gas is injected, and the finished soda product is poured into bottles or cans, which are capped, labeled, and packaged.(Beverage Manufacture and Bottling:2008). HISTORY Soft drinks can trace their history back to the mineral water found in natural springs. Bathing in natural springs has long been considered a healthy thing to do; and mineral water was said to have curative powers. Scientists soon discovered that gas carbonium or carbon dioxide was behind the bubbles in natural mineral water. The first marketed soft drinks (non-carbonated) appeared in the 17th century. They were made from water and lemon juice sweetened with honey. In 1676, the Companied Lemonades of Paris were granted a monopoly for the sale of lemonade soft drinks. Vendors would carry tanks of lemonade on their backs and dispensed cups of the soft drink to thirsty Parisians. PACKING INNOVATIONS: By the mid-1800s, soft drinks sold in Canada were packaged in 8-ounce (227.2 ml) round-bottom bottles for about 25 cents a dozen, except ginger beer, which was sold in draught form from wooden kegs. Wired cork closures were used until about 1884 with Codd’s Patented Globe Stoppers (25 types in all). Such closures were replaced by the Hutcheson Spring Stopper. The crown cap was introduced around 1905 and improved versions are still widely used, although they are gradually being replaced, especially on larger containers, with reclosable screw caps. Other packaging innovations since the mid-1960s include canned carbonated beverages, nonreturnable glass bottles and containers made from rigid plastics. However, an effort is being made, often through provincial legislation, to increase the use of returnable glass containers. The Soft Drink Bottling Industry Over 1,500 U.S. patents were filed for a cork, cap, or lid for the carbonated drink bottle tops during the early days of the bottling industry. Carbonated drink bottles are under a lot of pressure from the gas. Inventors were trying to find the best way to prevent the carbon dioxide or bubbles from escaping. In 1892, the â€Å"Crown Cork Bottle Seal† was patented by William Painter, a Baltimore machine shop operator. It was the first very successful method of keeping the bubbles in the bottle. Automatic Production of Glass Bottles In 1899, the first patent was issued for a glass-blowing machine for the automatic production of glass bottles. Earlier glass bottles had all been hand-blown. Four years later, the new bottle-blowing machine was in operation. It was first operated by the inventor, Michael Owens, an employee of Libby Glass Company. Within a few years, glass bottle production increased from 1,500 bottles a day to 57,000 bottles a day. Home-Packs and Vending Machines During the 1920s, the first â€Å"Home-Packs† were invented. â€Å"Home-Packs† are the familiar six-pack beverage carrying cartons made from cardboard. Automatic vending machines also began to appear in the 1920s. The soft drink had become an American mainstay. (Inventors: 2003). Milestones of Industry: In the industry’s early years the number of carbonated-beverage plants increased steadily, most serving small regional markets. In 1929 the industry was made up of 345 production plants and the value of shipments reached $12.3 million. By 1960 the number of plants had increased to 502 and the value of sales to $172.7 million. Subsequently, consolidation began, prompted by improved production, packaging and distribution facilities. By 1973, 337 plants were in production and the value of shipments was $484 million. In 1985, with sales of about $1.8 billion, the industry had 187 plants in production. Production volume has also increased dramatically: in 1939, soft-drink bottlers produced about 162 million litres of carbonated beverages; by 1967, production passed 758 million litres; in 1986, shipments were estimated at over 2.1 billion litres; and in 1998 that figure rose to 3.5 billion litres. A Timeline of soft drink invention: 1798 The term â€Å"soda water† first coined. 1810 First U.S. patent issued for the manufacture of imitation mineral waters. 1819 The â€Å"soda fountain† patented by Samuel Fahnestock. 1835 The first bottled soda water in the U.S. 1850 a manual hand & foot operated filling& corking device, first used for bottling soda water. 1851 Ginger ale created in Ireland. 1861 The term â€Å"pop† first coined. 1874 The first ice-cream soda sold. 1876 Root beer mass produced for public sale. 1881 The first cola-flavored beverage introduced. 1885 Charles Aderton invented â€Å"Dr Pepper† in Waco, Texas. 1886 Dr. John S. Pemberton invented â€Å"Coca-Cola† in Atlanta, Georgia. 1892 William Painter invented the crown bottle cap. 1898 â€Å"Pepsi-Cola† is invented by Caleb Bradham. 1899 The first patent issued for a glass blowing machine, used to produce glass bottles. 1913 Gas motored trucks replaced horse drawn carriages as delivery vehicles. 1919 The American Bottlers of Carbonated Beverages formed. 1920 The U.S. Census reported that more than 5,000 bottlers now exist. Early 1920’s The first automatic vending machines dispensed sodas into cups. 1923 Six-pack soft drink cartons called â€Å"Hom-Paks† created. 1929 The Howdy Company debuted its new drink â€Å"Bib-Label Lithiated Lemon-Lime Sodas† later called â€Å"7 up†. Invented by Charles Leiper Grigg. 1934 Applied color labels first used on soft drink bottles, the coloring was baked on the face of the bottle. 1952 The first diet soft drink sold called the â€Å"No-Cal Beverage† a gingerale sold by Kirsch. 1957 The first aluminum cans used. 1959 The first diet cola sold. 1962 The pull-ring tab first marketed by the Pittsburgh Brewing Company of Pittsburgh, PA. The pull-ring tab was invented by Alcoa. 1963 The Schlitz Brewing company introduced the â€Å"Pop Top† beer can to the nation in March, invented by Ermal Fraze of Kettering, Ohio. 1965 Soft drinks in cans dispensed from vending machines. 1965 The resealable top invented. 1966 The American Bottlers of Carbonated Beverages renamed The National Soft Drink Association. 1970 Plastic bottles are used for soft drinks. 1973 The PET (Polyethylene Terephthalate) bottle created 1974 The stay-on tab invented. Introduced by the Falls City Brewing Company of Louisville, KY. 1979 Mello Yello soft drink is introduced by the Coca Cola Company as competition against Mountain Dew. 1981 The â€Å"talking† vending machine invented. (Mary Bellis: 2005) BEVERAGE INDUSTRY IN INDIA: A BRIEF INSIGHT In India, beverages form an important part of the lives of people. It is an industry, in which the players constantly innovate, in order to come up with better products to gain more consumers and satisfy the existing consumers. BEVERAGE INDUSTRY IN INDIA The beverage industry is vast and there various ways of segmenting it, so as to cater the right product to the right person. The different ways of segmenting it are as follows: Alcoholic, non-alcoholic and sports beverages Natural and Synthetic beverages In-home consumption and out of home on premises consumption. Age wise segmentation i.e. beverages for kids, for adults and for senior citizens Segmentation based on the amount of consumption i.e. high levels of consumption and low levels of consumption. If the behavioral patterns of consumers in India are closely noticed, it could be observed that consumers perceive beverages in two different ways i.e. beverages are a luxury and that beverages have to be consumed occasionally. These two perceptions are the biggest challenges faced by the beverage industry. In order to leverage the beverage industry, it is important to address this issue so as to encourage regular consumption as well as and to make the industry more affordable. Four strong strategic elements to increase consumption of the products of the beverage industry in India are: The quality and the consistency of beverages needs to be enhanced so that consumers are satisfied and they enjoy consuming beverages. The credibility and trust  needs to be built so that there is a very strong and safe feeling that the consumers have while consuming the beverages. Consumer education is a must to bring out benefits of beverage consumption whether in terms of health, taste, relaxation, stimulation, refreshment, well-being or prestige relevant to the category. Communication should be relevant and trendy so that consumers are able to find an appeal to go out, purchase and consume. The beverage market has still to achieve greater penetration and also a wider spread of distribution. It is important to look at the entire beverage market, as a big opportunity, for brand and sales growth in turn to add up to the overall growth of the food and beverage industry in the econom Market Structure Product Variation Company Share (%) Cola Drinks: Thumbs Up 29 Coca Cola 25 Pepsi 18 Non Cola Drinks: Fanta 9 Mirinda 8 Limca 9 Overall Colas 62 Lemon: Cloudy 7 Clear 3 Orange 17 Mango 3 Soda 8 Indian Product Range Flavour Ingredients Pack Product Company Cola Cola Flavour carbonated water sugar 200Ml. 300Ml. 500Ml. 1 Litre 1.5 Litre 2 Litre Coke, Thumsup RC Pepsi Coca-Coal RC cola Pepsi Orange Orange Flavour + Carbonated Water+ Sugar 200Ml. 300Ml. 500Ml. 1 Litre 1.5 Litre 2 Litre Fanta Mirinda Coca-Cola Pepsi Fruit Juice Mango Pulp+ Treated water+ sugar 250 ML Maaza Minute Maid Pullpy Orange Slice Tropicana Appy Fizz Real Coca-Cola Pepsi Appy Fizz Dabur Cloudy Lemon Lemon Flavour + Carbonated Water+ Sugar 3 200Ml. 300Ml. 500Ml. 1 Litre 1.5 Litre 2 Litre Limca LMN Mirinda Lemon Nimbooz Coca-Cola Parle agro Pepsi Clear Lemon Lemon Flavour+ Carbonated Water + Sugar 200Ml. 300Ml. 500Ml. 1 Litre 1.5 Litre 2 Litre Sprite 7’Up Dew Coca-Cola Pepsi HISTORY OF CARBONATED BEVERAGES IN INDIA: India with population of more than 100 crores is potentially one of the largest consumer markets in the world after China. The consumer market can be defined as the market for products and services that are purchased by individuals as households goods for their personal consumption. Soft drink  is a typical consumer product purchased by individuals to quench thirst and secondly for refreshment. Searching for the point of Indian soft drinks we first document on Gold Spot, this was the first brand soft drink in India. It was introduced by PARLE during later part of 40’s. Cola giant, Coca-Cola was the first foreign soft drink to be introduced in India in 1965, Coca-Cola make a very good beginning and dominated the whole scheme right from the word go. It (Coca-Cola) faced no competition at that time. COCA COLA entered India in the year 1993 in collaboration with PARLE INDIA LTD. Three of four groups of Indians companies who had the required production capacity started their own brands of Cola, Lemon, Orange, but failed to achieve their goal on a national basis. India always has love and hate relationship with MNC’s which gave a significant opportunities to soft drink industries in India when Coca-Cola decided to windup its operation in 1977 rather than bowing to the Indian government insisting on:- Dilution of equity, as the government felt that lots of foreign currency was being wasted. Manufacturing of the top-secret concentration in India. Disclose of the chemical composition of the essence. This left a large vacuum in the popular soft drink market, and a vista was opened to any company with the requisite, technical, marketing and organizational skills. The exit of Coca-Cola from India in 1977 accelerated the growth of several Indian Soft Drink. New soft drink in the form of Tetra pack entered the market among Frooti, Jump-In and Treetop were the prominent once. Till 1977 their equipped bottling plants and the distribution network a longing to be of no use. It took them one year to develop new formula to survive and gradually came up with Campa, Lemon, Orange and Cola that order. CONSUMPTION PATTERNS AND POTENTIAL OF MARKET: The majority of urban and suburban Indians consume non-alcoholic store bought beverages â€Å"less than once a day† suggesting a large untapped market potential. In order to increase consumption and penetration of such beverages however, manufacturers will have to address the two primary reasons why some Indians abstain entirely, that is, health concerns and undesirable taste – as highlighted in Boston Analytics’ survey of 8300 people across 15 cities. Approximately 120 billion liters of beverages are consumed by Indians every year, but only 5% represent store-bought packaged beverages. The majority of Indian consumers (75%) still consume non-alcoholic store-bought beverages ‘less than once a day’, highlighting a large untapped market opportunity, particularly in the carbonated drinks and juice or juice-based markets (estimated to be worth $1.5 Billion and $.25 billion respectively). While consumption frequency decreases with age, it is found to increase with income levels, except in the top-most economic strata of society. Health concerns remain the primary reason for not consuming non-alcoholic store-bought beverages at all. Yet of the 40+ brands covered in Boston Analytics’ study, none held a definitive position in this regard either positively or negatively. Boston Analytics’ study also revealed that 29% of those who consume non-alcoholic store bought beverage beverages do so at a fixed time during the day, suggesting that carbonated beverages have become a part of life for a significant portion of the Indian consumer market. Product taste is the primary driver of brand choice for carbonated, juice-based and sports/energy drinks. While consumptions patterns are somewhat similar across different tiered cities, reasons for not consuming non-alcoholic store bought beverages vary considerably. This study has implications for both the marketing and product development of carbonated, juice based and sports/energy drinks. Significant opportunities exist for manufacturers to expand these markets through both greater consumption and greater penetration. There are numerous initiatives which manufacturers, distributors and marketers can take in order to increase their market share in these product categories. For example: o Non-alcoholic beverage brands do not appear to be positioning themselves or differentiating themselves along the brand attributes that matter most to consumers in terms of product/brand selection and reasons for consuming and/or not consuming As with most product categories in India, consumption behavior and preferences differ dramatically across cities in India. While  Tier 1 cities (or the largest metros in India) report the highest consumption, significant differences exist among these cities, e.g., in terms of the time of day store-bought non-alcoholic beverages are consumed, preferred brands for carbonated beverages, reasons for consuming a particular product type, etc.). Such differences demonstrate the need for carefully targeted marketing campaigns that appeal to the needs, behaviors and preferences of local communities. TRENDS: Top Carbonated Beverages Industry Trends Consolidation: With overall growth of the beverage market slow, national companies have grown through overseas sales and acquisitions. Coca-Cola now owns 20 major beverage brands, PepsiCo 15. Cott, the largest private-label soda maker, has grown in recent years through the acquisition of local bottlers. Brand Management To distinguish their products from the large number of available competitors, manufacturers have relied heavily on using familiar brand names for new products. For example, Coca-Cola now comes in several different versions that are sugar- or caffeine-free or both, but all under the Coca-Cola label. Gatorade and Tropicana orange juice are now available in many different versions. PepsiCo has agreements with Starbucks and Lipton to use their brand names on new beverages. Private-Labels Amid the perception by consumers that colas don’t taste different, private-label sodas continue to be popular with budget-minded consumers and local supermarkets. Even though they’re priced lower than national brands, private-label sodas have higher margins for grocers because they’re cheaper to produce and don’t have heavy marketing costs. Cott has a large share of the private-label market, mainly because it supplies Wal-Mart, the nation’s biggest retailer. Economies of Scale Coca-Cola bottlers in North America have started an independent company expected to save money by giving them greater leverage in negotiations for contracts with suppliers and giant retailers. Projections indicate it could save about $100 million over the next few years through centralized bulk purchases of various goods from aluminum cans to vending machines. The company will also deal with major customers, such as Safeway, which now deals with several different bottlers. Packaging To increase convenience and consumption, beverage manufacturers are constantly experimenting with new product packaging. Coca-Cola introduced new packaging that conveniently fits 12 cans or bottles on a refrigerator shelf. The Fridge Pack was first used by a regional bottler, which saw sales of 12-packs increase 25 percent with the new packaging. In addition to Coke, the bottler has also applied the concept to Dasani water bottles. 3.3 Coca-Cola industry profile: COMPANY PROFILE: Coca-Cola, the product that has given the world its best-known taste was born in Atlanta, Georgia, on May 8, 1886. Coca-Cola Company is the world’s leading manufacturer, marketer and distributor of non-alcoholic beverage concentrates and syrups, used to produce nearly 400 beverage brands. It sells beverage concentrates and syrups to bottling and canning operators, distributors, fountain retailers and fountain wholesalers. The Company’s beverage products comprises of bottled and canned soft drinks as well as concentrates, syrups and not-ready-to-drink powder products. In addition to this, it also produces and markets sports drinks, tea and coffee. The Coca- Cola Company began building its global network in the 1920s. Now operating in more than 200 countries and producing nearly 400 brands, the Coca-Cola system has successfully applied a simple formula on a global scale: â€Å"Provide a moment of refreshment for a small amount of money- a billion times a day.† The Coca-Cola Company and its network of bottlers comprise the most sophisticated and pervasive production and distribution system in the world. More than anything, that system is dedicated to people working long and hard to sell the products manufactured by the Company. This unique worldwide system has made The Coca-Cola Company the world’s premier soft-drink enterprise. From Boston to Beijing, from Montreal to Moscow, Coca-Cola, more than any other consumer product, has brought pleasure to thirsty consumers around the globe. For more than 115 years, Coca-Cola has created a special moment of pleasure for hundreds of millions of people every day. (Source: www.Coca-Colaindia.com) OBJECTIVE OF COMPANY: The Company aims at increasing shareowner value over time. It accomplishes this by working with its business partners to deliver satisfaction and value to consumers through a worldwide system of superior brands and services, thus increasing brand equity on a global basis. They aim at managing their business well with people who are strongly committed to the Company values and culture and providing an appropriately controlled environment, to meet business goals and objectives.(Source: www.Coca-Colaindia.com) COCA-COLA PERFORMANCE IN INDIA Net operating revenues for the 4th quarter 2009 were 7,5 billion USD. Strong volume growth was achieved in key emerging markets, with 29% in China, 20% in India, and 8% in Brazil. Coca-Cola could achieve good volume growth even in developed markets, namely in France with 12% and in Germany with 3%. PRODUCTS OF COCA COLA: 1. Coca Cola 2. Thums up 3. Limca 4. Fanta 5. Sprite 6. Mazaa Competitors 1. Pepsi 2. Mirinda 3. Mountain due 4. Appy fizz 5. Tropicana Competion from substitutes 1. Fruit juices of unorganised market 2. Coconut 3. Mineral water TIME LINE TOF COCA COLA ORIGIN GROWTH AND DEVELOPMENT Year 1894: A modest start for a bold idea In a candy store in Vicksburg, Mississippi, brisk sales of the new fountain beverage called Coca-Cola impressed the store’s owner, Joseph A. Biedenharn. He began bottling Coca-Cola to sell, using a common glass bottle called a Hutchinson. Biedenharn sent a case to Asa Griggs Candler, who owned the Company. Candler thanked him but took no action. One of his nephews already had urged that Coca-Cola be bottled, but Candler focused on fountain sales. Year 1899: The first bottling agreement Two young attorneys from Chattanooga, Tennessee believed they could build a business around bottling Coca-Cola. In a meeting with Candler, Benjamin F. Thomas and Joseph B. Whitehead obtained exclusive rights to bottle Coca-Cola across most of the United States for a sum of one dollar. A third Chattanooga lawyer, John T. Lupton, soon joined their venture. Years 1900-1909: Rapid growth The three pioneer bottlers divided the country into territories and sold bottling rights to local entrepreneurs. Their efforts were boosted by major progress in bottling technology, which improved efficiency and product quality. By 1909, nearly 400 Coca-Cola bottling plants were operating, most of them family-owned businesses. Some were open only during hot-weather months when demand was high. In the 1920s and 1930s: International expansion Led by Robert W. Woodruff, chief executive officer and chairman of the Board, the Company began a major push to establish bottling operations outside the U.S. Plants were opened in France, Guatemala, Honduras, Mexico, Belgium, Italy and South Africa. By the time World War II began, Coca-Cola was being bottled in 44 countries. In the 1940s: Post-war growth During the war, 64 bottling plants were set up around the world to supply the troops. This followed an urgent request for bottling equipment and materials from General Eisenhower’s base in North Africa. Many of these war-time plants were later converted to civilian use, permanently enlarging the bottling system and accelerating the growth of the Company’s worldwide business. In the 1950s: Packaging innovations For the first time, consumers had choices of Coca-Cola package size and type-the traditional 6.5 ounce Contour Bottle, or larger servings including 10, 12 and 26 ounce versions. Cans were also introduced, becoming generally available in 1960. In the 1960s: Introduction of new brands Sprite, Fanta, Fresca and TAB joined brand Coca-Cola in the 1960s. Mr. Pibb and Mello Yello were added in the 1970s. The 1980s brought diet Coke and Cherry Coke, followed by PowerAde and Fruitopia in the 1990s. Today scores of other brands are offered to meet consumer preferences in local markets around the world. In the 1970s and 1980s: Consolidation to serve customers Advancement in technology led to global economy, retail customers of The Coca-Cola Company merged and evolved into international mega chains. Such customers required a new approach. In response, many small and medium-size bottlers consolidated to better serve giant international customers. The Company encouraged and invested in a number of bottler consolidations to assure that its largest bottling partners would have capacity to lead the system in working with global retailers. In the 1990s: New and growing markets Political and economic changes opened vast markets that were closed or underdeveloped for decades. After the fall of the Berlin Wall, the Company invested heavily to build plants in Eastern Europe. As the century closed, more than $1.5 billion was committed to new bottling facilities in Africa. 21st Century: Coca-Cola today The Coca-Cola bottling system grew up with roots deeply planted in local communities. This heritage serves the Company well today as consumers seek brands that honor local identity and the distinctiveness of local markets. As was true a century ago, strong locally based relationships between Coca-Cola bottlers, customers and communities are the foundation on which the entire business grows. COCA-COLA: VISION VISION FOR SUSTAINABLE GROWTH PROFIT: Maximizing return to shareowners while being mindful of our overall responsibilities. PEOPLE: Being a great place to work where people are  inspired to be the best they can be. PORTFOLIO: Bringing to the world a portfolio of beverage brands that anticipate and satisfy peoples’ Desires and needs. PARTNERS: Nurturing a winning network of partners and building mutual loyalty. PLANET: Being a responsible global citizen that makes a difference. COCA-COLA: MISSION Create consumer products services and communications customers service and bottling system strategy process and tools in order to create competitive advantage and deliver superior value to- Consumers as a superior beverage experience. Consumers as an opportunity to grow profit through the use of finished drinks. Bottlers as an opportunity to make reasonable to grow profits and value added Suppliers as an opportunity to make reasonable when creating real value added in environment of system wide teamwork, flexible business system and continuous improvement. Indian society in form of contribution to economic and social development. RED CONCEPT: RED stands for Right Execution Daily. It is a survey method for the company to know their position in the market. ABOUT RED: To check the availability of the visi cooler provided by the company to the retail outlets for their products. To check the activation in various outlets. To check the branding order of the various products in the cooler. Survey has done in the four topics- Impurity Brand Order Availability Activation IMPURITY: There should be no impurity in the visi cooler of the company. Impurity here refers to that brand which is presented in the visi cooler other than coke’s product. Therefore no other product of any other company should be in the cooler. BRAND ORDER: The company has given a brand order to the market developers to arrange the different brands in a specific order in the cooler. The order should be in such a way- Thumsup Coca cola Sprite Limca Fanta Maaza Kinley Pet & Juice AVAILABILTY: Availability is done according the type of outlet. There are four type of outlet mentioned below. According to this market developer has to ensure the availability of the products in the particular outlet. ACTIVATION: Activation is important because it helps to boost the sales of the company. It is done through the Glow sign, Shelf display, flanges. Combo boards, Table tops .This boards usually gives to the E&D outlets .It helps to attract the customers. Rack with header is provided to the grocery stores. Market developer must ensure that all these activation elements must available at all the outlets. VARIOUS ACTIVATION ELEMENTS: 1. WARM DISPLAY RACK 2. SHELF DISPLAY SHELF DISPLAY DISPLAY OF RACK VISI COOLER OPTIONAL ELEMENTS:- 1. STANDEE 2. SIX MOBILE HANGER 3. VISI COOLER BRAND STRIP 4. WARM DISPLAY RACK 5. TABLE TOP RACK TYPES OF OUTLETS: The company has divided their outlets on the basis of the following criteria- Volume Channel Income group VOLUME There are four types of outlets according to the volume of sales of the outlet- Platinum – 1500 & above per year Diamond – 800-1500C/s & above per year Gold – 500-799C/s per year Silver – 200-499C/s per year Bronze – above 7C/s 9C/s 20C/s 30C/s CONCEPT OF RED: Hindustan Coca-Cola Beverages Pvt.Ltd. India division Under Eurasia Operating Group has been working on RED i.e. Right Execution Daily Since JAN 2006.Coca-Cola company believes that its success depends on their ability to connect with consumer by providing them with a wide variety of choices to meet their desires, needs and lifestyles choices, company success further depends on the ability of their people by execute effectively every day. MEASURING THE PERFORMANCE OF RED: To measure the impact of Right Execution Daily (RED) a survey (RED AUDIT) is done by third party (a consultant) every month. Third party conducts a survey by visiting all the RED activated outlets and benchmarks it on the prescribed Merchandising standards of RED. A monthly report is send to Hindustan Coca- Cola Beverages Private Limited. The report is called as To create the Red Report third party asks a set of question from the retailers which are as follows: Related to Visicooler: Is Cooler in the Hot Spot Location? Does it have all the products of Coca-Cola available? Is the display of the Coca-Cola display of the products in a standard such as sprite, Thums up, Maaza, Fanta and Limca†,) Is cooler working properly? Is the cooler pure? Related to Price Communication: Is there proper price display of the products? Related to product availability: All the brands should be present in the every distribution channel but main concern is that 300 ml should be present in the every channel and 600 ml and 1.5 liters per bottles should be present in the Eating and. drinking, convenience and Grocery shop. .PRE SALE CONCEPT This is a new concept by the company. In this concept company takes order one day before and then delivers the product to each route. So this gives more time to market developer to assure RED. This concept has so many advantages- This gives more time to the market developer for the activation & branding purpose. By this company can easily implement the RED concept in better way. Presale concept makes assure of more availability of the products in the market. This concept is easy in processing. By this concept market developer can arrange the product in better way. The Company can display its products in proper way so that customers can attract towards it. Chapter 4 Analysis of data 4.1 MARKET SHARE OF CANS Q.1 Which cans are more demanded by customers? Table no. 4.1 Type of can Respondents Percentage Coca-Cola 70 70 Pepsi Slim can 30 30 Total 100 100 Chart no.4.1 INTERPRETATION: From the above table It can be said that Coca-Coca fit cans has 70% market share where as Pepsi slim cans has only 30% market share. 4.2 ORDER PLACING Q.2 How many cases of cans do you order Table no. 4.2 No. Of cases Respondents Percentage 0.5-1 70 70 1-2 15 15 2-5 10 10 5& above 5 5 Total 100 100 Chart no. 4.2 INTERPRETATION: From the above table it can be said that 70% of retailers are placing order of 0.5-1 case, 15 % are placing 1-2 cases, 10% are placing 2-5 cases and 5 % are placing 5 and above cases of order. 4.3 EFFECT OF CHANGE IN PRICE AND QUANTITY ON CANS Q.3 Does the change in price and quantity of fit cans increase sales? Table no. 4.3 Opinion Respondents Percentage Yes 80 80 No 15 15 Cant say 5 5 Total 100 100 Chart no.4.3 INTERPRATATION: From the above chart we can say that 80% of retailers said that change in price and quantity have effect on sales of cans, 15% of them did not agree and 5 % of them said they cannot say. 4.4 MARKET DEMAND FOR VARIOUS FLAVOURS OF CANS Q.no.4 Which flavor of cans are more sold Table no.4.4 Flavour Respondents Percentage Coca-Cola 12 12 Diet Coke 20 20 Thumbs up 45 45 Sprite 8 8 Limca 8 8 Fanta 5 5 Total 100 10 Chart no. 4.4 INTERPRETATION: From the above chart we can say that thumbs up has 45% market share, diet coke has 20%, coke has 12% , fanta has 8%, and both sprite and limca has 8% respectively. 4.5 CHANNEL WISE AVAILABILITY Q.no.5 Channel wise availability of cans? Table no. 4.5 Type of channel Respondents Percentage Convenince 10 10 E&D-2 15 15 Grocery-1 65 65 Travel 10 10 Total 100 100 Chart no.4.5 INTERPRETATION: From the above chart we can say that 65% fit cans are available in Grocery-1, 15% in E&D-2, 10% in convenience, 10% in travel. 4.6 VPO WISE AVAILABILITY Q.no.6 VPO availability of cans?. Table no.4.6 Volume per outlet Respondents Percentage Platinum 45 45 Diamond 30 30 Gold 15 15 Silver 8 8 Bronze 2 2 Total 100 100 Chart no.4.6 INTERPRATATION: From the above chart we can say that 45% of cans are available in Platinum outlets, 30% in Diamond outlets, 15% in Gold outlets, 8% in Silver outlets and 2% in Bronze outlets. 4.7 NON RED OUTLETS AVAILABILITY Q no. 7 Availability of cans in non red outlets Table no. 4.7 Non red outlets Respondents Percentage Own cooler 20 20 Shared with Competitor 80 80 Total 100 100 Chart no. 4.7 INTERPRATATION: From the above chart we can say that in non red outlets 80% of them are shared with competitor, and 20% of them have own cooler. 4.8 FLOOR STOCK AT THE OUTLET Q no.8 No. of cases of floor stock maintained at the outlet Table no.4.8 Chart no. 4.8 INTERPRETATION: From the above chart we can say that 75% of retailers are maintaing 0.5-1 case of floor stock, 10% are maintaining 1-5cases of floor stock, and 15% are not maintaining any floor stock. Chapter 5 FINDINGS SUGGESTIONS& CONCLUSION 5.1FINDINGS: Coca-Cola had a very high customer awareness and demand. Retailers are very much satisfied with market developers behavior. Retailers are not allowing market developers to keep visi-coolers pure There are some loyal customer who prefer selling only Coca-Cola. 5.2 SUGGESTIONS: More promotional offers have to be introduced. Coca-Cola Fit cans should be promoted more in order to increase the sales. New schemes should be introduced for retailers in order to promote Fit cans. Market developers should be given some amount which can be used to provide credit facility to some retailers. Coolers should be provided in petrol bunks so that it will generate impulse purchase as traffic will be more in petrol bunks like siripuram h.p. The Company employees should make direct contact with the consumers, so that they may aware with  real situation of the market and consumers attitude towards the product. For this they can arrange awareness camps in different locations like recently they gave free  cokes in beach road Floor stock must be maintained so that consumers can enjoy continous supply. 5.3 CONCLUSION: This project is playing a very important role for the company. With the help of this project, company can know its opportunities in the market. Because in this project the survey is done by interacting with different kinds of people by which the attitude towards the product can be known. All the activation elements like maintainance of floor stock, rack display, standees etc must be available at all outlets . All these elements help the company in increasing the sales. Definitely when sales increase then profits also increases. With the help of this project company has increased its sale and also company can measure or check the performance of each retailers working with COCA COLA COMPANY. BIBLIOGRAPHY BOOKS: A. Philip Kotler (2009), â€Å"Marketing Management† Prentice Hall of India, New Delhi, Eleventh Edition. B. Bellur and Berkman (1987), â€Å"Readings in Marketing Management† Himalaya Publishing House, New Delhi, First Edition. C. Samars and Barmer Stanton â€Å"Fundamentals of Marketing† Mc Graw Hill Company, Ryerson, Eight Edition. D. Gupta and Rajan Nair (2002), â€Å"Marketing Management† Sultan Chand & Sons, New Delhi, Seventh EditionPhilip Kotler (2009), â€Å"Marketing Management† Prentice Hall of India, New Delhi, Eleventh Edition. E. Bellur and Berkman (1987), â€Å"Readings in Marketing Management† Himalaya Publishing House, New Delhi, First Edition. F. Samars and Barmer Stanton â€Å"Fundamentals of Marketing† Mc Graw Hill Company, Ryerson, Eight Edition. WEBSITES http://www.articlesbase.com/customer-service-articles/importance-of-customer-satisfaction-3242170.html http://www.coca-cola.com http://www.chemuturi.com/Measuring%20Customer%20Satisfaction-CMK.pdf http://www.google.com http://www.ko.com http://www.thecoca-colacompany.com http://www.wikipedia.org ANNEXURE QUESTIONNAIRE ON COCA-COLA FIT CANS 1.Which cans are more demanded by customers? a)Coca-cola fit can b)Pepsi slim can 2.How many cases of cans do you order? a)0.5-1 case b)1-2 case c)2-5 case d)5&above 3.Does the change in price and quantity of fit can increase sales? a)Yes b)No 4.Which flavour of cans are more sold? a)Coca-cola b)Thumps up c)Fanta d)Sprite e)Diet coke f)Limca 5.Channel wise availaibility? a)cConvenience b)E&D c)Grocery d)Travel-1 6.Volume per outlet wise availability? a)Platinum b)Diamond c)Gold d)Silver e)Bronze 7.Non RED outlet availability? a)Own cooler b)Competitor but shared 8.Floor stocks at the outlet? a)1case b)1-5case c)Nil

Early Childhood Care and Education and Activities of Pre School Education Essay

Introduction: Early Childhood care and Education (ECCE). â€Å"A Child is born without barriers. It’s needs are integrated and it is we who choose to compartmentalize them into health, nutrition, or education. Yet the child itself cannot isolate its hunger for food from its hunger for affection or its hunger for knowledge. † ECCE comprises of three terms which can be defined as under: †¢Early childhood. The period that presents developmental continuum starts from conception to 8 years. NCERT has extended it to 8 years with the aim to ensure a gradual and smooth transition from pre-primary to primary education, which is structured, requires effective interface. †¢Care:- This term has been added in recognition of the fact that young children need care and nurturing. In addition to their health and nutritional needs, their psychological and emotional needs also have to be met adequately for their holistic development. †¢Education:-The term education covers learning, a process of acquiring knowledge, skills, habits and of course focuses to prepare child to entire formal educational system. Form the above definition of ECCE one can easily understand that: †¢Developments during this stage – physical, language, cognitive and socio- emotional have several inter-related dimensions †¢Each of these influence one another and are developing simultaneously †¢Promoting a synergistic approach is the best way to ensure holistic development and learning in the child during early years. Developmentally Appropriate Activities for PSE Period Since the approach to be adopted during this stage has to be non formal, activity based, play way as such certain activities for different developments are suggested as under: Physical Development: Gross motor development Walking, running, jumping, creeping, crawling, rolling, swinging, hopping, climbing (ascending & descending) rhythmic movements, throwing, catching and kicking a ball, walking forward and backward, balancing on foot etc. Fine Motor Development. Threading beads, tearing/ cutting and pasting bits of paper on a given figure, playing with blocks, drawing, coloring using crayons, painting using brush, printing, paper folding, clay work, sorting, pattern making, using manipulative material, pouring, playing with blocks, puzzles and jigsaw Playing with pebbles, buttons, twigs, leaves, shells, bottle caps, petals of flowers etc could be manipulated by a teacher. For example a figure could be drawn on the floor and the child could be asked to arrange the outline with the pebbles etc. Language Development: a) Conversation. 1. Free conversation â€Å"What is your name? † â€Å"What did you see on your way to school? † Market place, school ground, life at home, life in the fields (for rural children), exhibition (for urban children) etc. Children should be encouraged to narrate their personal experiences. b) Story-Telling. While narrating a story a teacher must bear certain points in mind: †¢The children must be seated in a semi circle so that the teacher is not too far from any one of them. †¢The story should be according to the interest of the children. It should be related to the experiences they have in their day-to-day life like dogs, cats, cows, parents, sisters, friends, neighbours etc. †¢Story should not be violent, as children tend to get scared easily. †¢If the story permits voice modulation must be done for instance there must be a difference in the sound made by a cat or a dog. †¢The story must be short and precise as it is difficult to hold the attention of children for a long time. †¢The vocabulary used should be simple and according to the ability of the children since they become restless and lose interest in the story. †¢ The teacher should also in between introduce new words so that the vocabulary of the children increases. †¢Story telling without any aids: If able to narrate the story with facial expressions, voice modulations, no aids are required. Children will enjoy the story. †¢Story telling with aids: Pictures and cards, Picture books, Puppets, Dramatization and Rhymes and songs Pre- Reading a) Verbal Discrimination Name a few objects and ask the children to identify the odd one e. g. Cow, Goat, Bus, Lion . Cabbage, cauliflower, apple, potato. b) Visual Auditory Discrimination Visual auditory discrimination cards with chart paper or card board (size 9†x 3†). Three pictures starting with the same sound and one object starting with a different sound. E. g. Apple, axe, ant, ball, etc. c) Pre-Writing a) Joining Dots. b) Colouring in enclosed spaces. Development of Five Senses among Children. a) Sense of Sight ?Visual Discrimination (odd one out). ?Visual Coordination (matching). ?Classification cards. b) Sense of Hearing: (Auditory) ? Meditation ?Whispering Game ?Birds Fly 3. Sense of Smell ?Nature walk or smell walk ?Bring strong smelling objects to the classroom C) Sense of Taste ?Bring samples of food articles to the classroom. ?â€Å"Be quick†- tell the name of a sour thing. ? Picture Cards 5 Sense of Touch: ?Sorting with easily available objects in the environment ? Touch cards ?Feely bag or Magic bag Development of Cognitive Skills among children. Steps to be followed for the development of cognitive skills ? Observation ? Memory ? Classification ? Sequential Thinking ? Reasoning ? Problem solving Certain activities with PLM for cognitive development are as under Matching. Matching the children’s clothes. †¢Using different dominoes like colour, shape, dot, number, alphabet dominoes etc. Run to colours Colour visual discrimination cards Seriation cards Creative activities through which Cognitive skills get enhanced: †¢Paper folding, Paper tearing/cutting and pasting, Pasting leaves. Pasting feathers, Pasting petals of flowers, Clay modeling, Colouring with crayons/pencil colours on drawn outlines, Finger painting, Pattern making, Vegetable printing, (using vegetable cutout like ladies finger/potato etc),Placing pebbles or beads on outlines drawn on floor or paper etc. Socio- Emotional Development ?Guided Play ?Unguided play or spontaneous play ?Collection ?Excursions Health and Nutrition ?Personal hygiene/cleanliness ?Nutrition It is in place to mention here that the activities categorized in different developmental domains have direct effect on other developments Thanks.